FAQs

Is the clothing true to size?

Yes, for the most part. We have included sizing charts to help with sizing but some items may call for you to go up or down in size. Feel free to email us with questions at info@stephanncloset.com and allow one to two  business days for a response. 

Does your company hold inventory on hand?

Yes, inventory is on hand and in limited quantities.

How long is processing and shipping?

It can take anywhere between 1-2 days for processing and then it ships. Shipping can take up 4-7 days. These items are generally ship usps.

Shipping fees are as follows:

Standard shipping is $5

*Due to COV-ID 19 these times maybe extended due to logistically disruptions.


How do exchanges and returns work?

We have a form on our returns page that can be filled out to quickly get returns and exchanges processed quickly. 

https://stephanncloset.com/pages/returns-exchanges